Connect

Skills to Improve any conversation

“The most helpful thing a person can do, is to listen.” - Bob Chapman

In conversations about leadership skills with thousands of people from a cross section of cultures, industries, and functions we asked, “what made your best leader so great? The number one answer? “They listened.”

Listening is essential to every aspect of your relationships – your ability to build trust, share feedback, coach, and lead (from wherever you are). But in this busy, disjointed world, what exactly makes a good listener?

Connect is an engaging (dare we say fun) and interactive deep dive into the biology of listening and four easy-to-practice skills that will increase empathy, and help you better discern what people are really trying to tell you.

Schedule a complimentary, live, 30-minute Spark Session to learn more.

Who it’s for:

  • People Leaders who want to master the central skill for inspiring and influencing others.

  • Teams looking to both improve communications and build connection, empathy and trust along the way.

  • Culture and Change agents who looking for increased positive influence in their personal, community, or professional lives.

  • Anyone wanting to improve their communications skills - with work colleagues, family, friends - even people you meet on an airplane.

Participants learn to:

  • Understand the foundational role listening plays in all human relationships.

  • Acknowledge the mental barriers to listening all humans have

  • Practice four observable and measurable skills that improve listening in any situation

  • Ask powerful questions to better discern what people need from you – and how to tailor your response

The process:

The highly interactive workshop can be delivered in 60 or 90 minute formats.

It’s most impactful live and in-person, but can be delivered virtually for individuals and small teams.