Mastering Feedback

The Art and Skill of Influencing Change

“87% of employees say they want to be developed in their job. Only a third report actually receiving feedback they need to engage and improve.”

“Hey!  Can I give you some feedback?” may be the most anxiety inducing phrase in any language. 

The irony is that most people like to say they crave feedback - from their boss, from coworkers, from colleagues, even family and friends.  Neuroscience tells a different story. Recent studies show that giving feedback is just as anxiety producing as receiving it.

We can do better. Mastering feedback is a little bit skill, more art than you’d think, and something anyone can practice and get better at delivering.

In this 60-minute, highly interactive workshop we’ll redefine feedback with the human brain in mind, explore why feedback is so hard to give and receive, and learn three skills that will make the feedback you give more effective.

 Click on the button to schedule a conversation about hosting a workshop or speaking engagement.

Who it’s for:

  • Anyone wanting to improve their feedback and confrontation skills - with work colleagues, family, friends - even people you meet on an airplane.

  • Teams looking to improve communications (and build a little connection, empathy and trust along the way.

  • Culture and Change agents who looking for increased positive influence in their personal, community, or professional lives.

Participants learn to:

  • Recognize how the human brain processes feedback

  • A formula to help you deliver feedback in a way others can receive it

  • Ways to evaluate your best role in giving feedback

  • A daily activity that will build the environment for feedback in any group

  • Tips to handle confrontation (feedback when emotions are high) courageously and effectively

The process:

The highly interactive workshop can be delivered in 60 or 90 minute formats. It’s most impactful live and in-person, but can be delivered virtually for smaller teams.