Why is asking for help so scary? And three things you can do to make it not so bad.

“Be a better listener,” is advice we’ve been hearing since we were toddlers. It’s an essential skill if you’ve grown up to influence or inspire other people. But, what does good listening even mean? What are the specific, learnable, and measurable ways to be a good listener?

After diving deep into the biology and psychology of listening, and facilitating hundreds of listening workshops, here are four behaviors I’ve learned can transform any conversation from the first time you try them.